Training is a subject based transfer of skills and/or knowledge.
Facilitation uses different techniques to expedite dynamic discussions that allow participants to solve problems and make decisions easily.
A great trainer is generally a content expert, whilst a great facilitator might not need as much content knowledge to achieve the desired result.
It often pays for organisations to employ special strategies in dealing with adults in the workplace that only a third-party facilitator can provide. All too often management and/or government bodies can spend many dollars implementing training only to find out their business objectives or goals have not been met.
Here are 3 reasons why that might happen:
• Adults with work experiences are sometimes turned off to change; or yet another training session. Facilitation gives those people the power to solve their own problems, rather than being instructed how to solve them.
• Often adults in the workplace who haven't been in a classroom for decades find that the concept of training is just to school marmish… By contrast they are more open to a facilitation session that feels inclusive.
• Adults in the workplace don’t like to be talked at, they get tired of being told what to do. Facilitation allows them to be part of the conversation. They can debate, challenge or ask questions. The act of a cathartic discussion gives them the power to think or act differently; something that internal training won’t always achieve.
As an independent facilitator my job can covered by the three “Ps”.
• Prepare; and be
• Present to what is happening in the room
I work with many subject matter experts and managers who are very skilled and knowledgeable with lots of experience within their business or organisation. However, their closeness and passion for their subject matter means they find it hard to facilitate the change they want in their organisation.
If this sounds like you, please contact me to find out how I can help.